We understand that there may be times when our services fall short of your expectations and that you want to be heard. This section has been specially consolidated to provide you with an understanding of the Ministry’s Healthcare Dispute Resolution Process.
If you have a complaint against a health care establishment (hospital, clinic, etc.) or a health care professional (doctor, nurse, allied health, etc.), please look at How to lodge a complaint.
We are experiencing a high volume of enquiries and seek your understanding that we will take a longer time to respond to you. If you wish to appeal for COVID-19 vaccination priority, please submit your request here.
If you have questions or feedback on MOH's healthcare policies, regulations and programmes, fill in the Feedback Form below.
Do take a look at Frequently Asked Questions (FAQs) to see if your questions have already been addressed.