Contact Us  | FAQs

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We understand that there may be times when our services fall short of your expectations and that you want to be heard.  This section has been specially consolidated to provide you with an understanding of the Ministry’s Healthcare Dispute Resolution Process.

Complaints

If you have a complaint against a health care establishment (hospital, clinic, etc.) or a health care professional (doctor, nurse, allied health, etc.), please look at How to lodge a complaint.

Appeals for priority for COVID-19 vaccination for travel purposes

We are experiencing a high volume of enquiries and seek your understanding that we will take a longer time to respond to you. If you wish to appeal for COVID-19 vaccination priority, please submit your request here.

Queries or Feedback

If you have questions or feedback on MOH's healthcare policies, regulations and programmes, fill in the Feedback Form below.

Do take a look at Frequently Asked Questions (FAQs) to see if your questions have already been addressed.

Category: *	Queries/feedback on MediShield Life premiums and premium subsidies Queries/feedback on updating your household information for MediShield Life Any other queries/feedback on MOH Policies
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