Send Feedback

We understand that there may be times when our services fall short of your expectations and that you want to be heard.  This section has been specially consolidated to provide you with an understanding of the Ministry’s Healthcare Dispute Resolution Process.


If you have a complaint against a health care establishment (hospital, clinic, etc.) or a health care professional (doctor, nurse, allied health, etc.), please look at How to lodge a complaint.

Request for Swab Tests

We are experiencing a high volume of enquiries and seek your understanding that we will take a longer time to respond to you. If you are requesting for a pre-departure swab test for your flight out of Singapore, please note that all requests must be submitted via the links below:

For more information, you may also visit the SafeTravel website at

Queries or Feedback

If you have questions or feedback on MOH's healthcare policies, regulations and programmes, fill in the Feedback Form below.

Do take a look at Frequently Asked Questions (FAQs) to see if your questions have already been addressed.

Category: *
Name: *
Email: *
Contact: *
Case Description: **
*indicates required field.
**if you have an attachment to send to us, please indicate in the "Case Description". Our officers will contact you thereafter for the attachment.

We will try our best to reply within 3-7 working days

Please input the code you see below


I agree for my feedback/query, any personal data provided or attached, to be shared with relevant public agencies for the purpose of addressing my feedback query.