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Frequently Asked Questions

 

1.	What is ElderShield?
2.	Who is eligible to join ElderShield?
3.	Why should I join ElderShield now?
4.	Can I join ElderShield if I have a pre-existing disability?

1.	Am I covered by ElderShield?
2.	Can I choose my ElderShield insurer?
3.	If I am not covered by ElderShield but want to be, how can I receive coverage?

1.	Why are ElderShield payouts set at $300 / $400? Why is there a cap on the length of time I can make claims from ElderShield?
2.	If ElderShield premiums are only payable until age 65, am I only covered until age 65?

1.	How much are my ElderShield premiums?
2.	I am just past my 65th birthday. Why am I still asked to pay ElderShield premiums?
3.	Do I still have to pay premiums if I get disabled?
4.	Why do males and females pay different premiums?
5.	Is there a Medisave limit to pay for ElderShield premiums?

1.	Who is eligible for ElderShield claims?
2.	How do I make a claim under ElderShield?
3.	How do I know who the appointed assessors are?
4.	Why do I need to wait 90 days before getting my payouts if I become severely disabled?
5.	Do I have to bear the cost of assessment?
6.	Can I see my own doctor to be assessed for ElderShield claims?
7.	What can I do if I disagree with the claims assessment of the insurer?

1.	What are ElderShield Supplements?
2.	How do I know if I have an ElderShield Supplement?
3.	Where can I find a comparison of all the current ElderShield Supplement plans?

1.	What will the review cover? What are possible enhancements? What is the timeline for review?
2.	I am currently covered under ElderShield 300 / ElderShield 400 / ElderShield Supplement. How will the review affect me?

1.	What is the difference between ElderShield and MediShield Life?
2.	What are ElderShield rebates?
3.	When will I receive the next rebate?